Help Desk

Help Desk

This is your dedicated help desk within the Academy. Here, you will find answers to the most frequently asked questions submitted by fellow Seekers, along with guidance to help you along your path of study.

Frequently Asked Questions (FAQ)

Browse through a collection of questions asked by Seekers before you. These are continuously updated as new inquiries are received and answered.

Submit Your Question

If you cannot find your answer here, you may submit your own question for review. Each inquiry will be carefully considered and answered within 24–48 hours.

  • Not every submission will be added to the FAQ, but all inquiries will receive a personal response.

  • Answers will be delivered directly to your registered email address.

Response Policy

  • Response Time: 24–48 hours.

  • FAQ Selection: Only questions with broad benefit to other Seekers will be published here.

  • Direct Replies: Every question submitted will receive an individual email response, regardless of whether it is added to the FAQ.

This Help Desk is your portal to clarity, support, and guidance as you walk the Aether Current.

FAQ

FAQ

  • Once enrolled, you will log in to the Academy website. In the top right corner (or left on mobile), click “Account.” A panel will appear displaying The Arcanum; your exclusive Seeker menu.

    Within The Arcanum you will find direct access to your Profile, the Elemental Arc, your Gradebook, and more resources to guide your studies.

    If you encounter issues with access, please contact the Headmistress immediately.

  • The Elemental Arc spans 48 weeks, divided into 8 elemental phases.

    Each phase lasts approximately 6 weeks, with milestones, magickal workings, exams, reflections & more.

    Seekers move at a steady rhythm, but you are encouraged to walk at your own pace. You cannot fall behind; your journey aligns with your dedication.

  • Yes. Within The Arcanum, you will find a portal to submit Headmistress Inquiries. Use the form on this page to do so.

    These are reserved for mentorship guidance, academic questions, or clarification on your Seeker work.

    Responses are typically received within 24–48 hours.

  • Do not worry.

    The Academy is designed to meet you where you are. Missed lessons remain available within The Arcanum for review at any time. Your progress is measured by completion and integration, not by rushing. The Academy believes in depth over speed.

  • Evaluation occurs through weekly reflections, milestone exams, and demonstrations of practical work.

    These are not graded traditionally but assessed on comprehension, application, and personal transformation.

    You are not compared to others; your growth is your measure.

  • The Elemental Arc is the universal path every Seeker walks. It builds your foundation across all 8 elements.


    The Orders are specialized paths within the Academy, aligned with unique archetypal strengths (Orchard, Solari, Wyrm, Twilight, Crucible, Monsoon, Stone). Once sorted, your Order provides exclusive classes, glyphs, and practices tailored to your essence.

  • Not all submitted questions are added to the public FAQ. If your question is relevant to the broader Seeker body, it may be published for others.

    Otherwise, responses will be sent privately to your email within 24–48 hours.

  • Each Seeker is individually invited and initiated into every week of the Elemental Arc. The current week opens to you as you progress, and once complete, you will not be able to return to previous weeks. This ensures your journey flows forward, without looping back into what has already been integrated.

    If you wish to review your personal submissions, reflections, overviews, and milestones from previous weeks, you may do so at any time within your Seeker Profile; available through The Arcanum.

    Future material must be unlocked and worked toward in sequence. This structure maintains the proper pace of initiation, protecting the integrity of your growth and the rhythm of the Arc.

    If you believe this restriction is in error, please contact the Headmistress directly so the matter can be resolved swiftly.